A simple, universally applicable method for negotiating personal and professional disagreements, ensuring that the other party cannot deceive or annoy you.

"Getting to Yes" provides a concise, step-by-step, proven strategy for reaching mutually acceptable agreements for all kinds of disputes - whether they involve parents and children, neighbors, employers and employees, customers and companies, tenants, or diplomats.

The book is based on the work of the Harvard Negotiation Project, a group that focuses on engaging in negotiations at all levels and resolving all kinds of disputes: from family matters to international issues.

"Getting to Yes" teaches you how to:

• Separate people from the problem
• Focus on interests, not positions
• Work together to create options that satisfy both parties
• Negotiate effectively with people who are more successful than you, refuse to follow the rules, or resort to sneaky tactics.

[Excerpt from the text on the back cover of the edition]