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Prologue - Introduction to Business Operations Management and Supply Chain - Business Decision-Making Tools: Decision Analysis - Quality Management - Statistical Process Control.
Business Decision-Making Tools: Acceptance Sampling - Product Design - Service Design - Processes and Technology - Capacity and Facility Planning.
Business Decision-Making Tools: Facility Location Models - Human Resources - Business Decision-Making Tools: Work Measurement - Project Management.
Supply Chain Management — Strategy and Planning - Global Supply Chain — Procurement and Distribution.
Business Decision-Making Tools: Transportation and Transshipment Models - Forecasting - Inventory Management.
Business Decision-Making Tools: Simulation - Sales and Operations Planning - Business Decision-Making Tools: Linear Programming.
Resource Planning Systems - Lean Manufacturing Systems - Scheduling - Appendix - Index.
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