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Cover
Soft
Publisher
HarperCollins Publishers
14 Coins
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Verbal Judo is the art of the mind and mouth that can teach you how to be better prepared in every verbal encounter. Listen and speak more effectively, connect with people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that help you successfully communicate your point of view and gain the upper hand in most disputes.
Verbal Judo offers a creative perspective on conflict that will help you diffuse confrontations and encourage cooperation from your spouse, your boss, and even your teenager. As the author states, "when you react, the event controls you. When you respond, you're in control."
This new edition features a fresh cover and a foreword highlighting the legacy of Verbal Judo founder and author George Thompson, as well as an unprecedented final chapter presenting Thompson's "Five Universal Truths" of human interaction.
Pages: 224, Dimensions: 13.5x13.5cm
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