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You're covered by the statutory 2-year warranty. Contact us and we'll handle the entire process with the store, ensuring your issue is resolved with prompt support through a repair, replacement, or refund.
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The adjustment ropes extend their length from the existing hanging accessories, which happens in cases where the swing attachment does not fit the height of the structure's beam.
All KBT products are tested and approved according to the latest European directives and regulations.
Specifications are collected from official manufacturer websites. Please verify the specifications before proceeding with your final purchase. If you notice any problem you can report it here.