Tourism is an activity of interdisciplinary interest with a tremendous contribution to business and the national economy. At the same time, tourism businesses, especially in the hospitality sector, are activities that are "capital-intensive" but primarily "labor-intensive," where human resources play the most valuable factor in their success.
In a constantly intensifying competitive environment, the human factor helps a tourism business to stand out, while the "style" of leadership, skills, employee satisfaction, and their participation in the strategic goals of the business shape and influence its productivity, the degree and level of customer service, its reputation and image, and ultimately its own survival.
For the above reasons, Human Resource Management in Tourism Businesses is a field of business administration that attracts the attention of many social sciences as well as tourism professionals.
This book serves as a modern handbook in the hands of students of Tourism Business Management, both undergraduate and graduate, who will become the future executives in the field of tourism businesses and organizations, as well as the Human Resource Management executives of Tourism Businesses who are called upon to implement specialized human resource management programs.
Finally, this book is also addressed to any general reader who wishes to understand the basic principles and concepts of human resource management, as well as the application of modern personnel management methods, with empirical examples referring to employee behavior and development, highlighting the incredible power of human resource management to anticipate the needs of businesses and employees and to contribute significantly to achieving the strategic goals of the business.
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